Annual Report 2020
While libraries across the County, State, and Nation were closed during the pandemic quarantine period, PPLC staff stayed in place and continued to provide daily services to the community. Office staff assisted patrons online and over the phone, DLC staff assisted the Deaf Community in the same way, while TBL staff served a much larger portion of the state when other Talking Book Libraries were closed.

Borrowers
-
469,509 Registered borrowers
-
147,473 Patrons with expired cards purged in 2020
-
436 Virtual Card registrations during COVID-19

Circulation
49% Increase in e-book downloads during COVID-19 pandemic
- 4,377,603 Physical items borrowed
- 809,794 Electronic items borrowed
- 486,940 Items shared between Member Libraries
- 8,631 Reciprocal borrowers
- 76,508 Items loaned to reciprocal borrowers

PPLC Web Services
PPLC introduces a new, easier to navigate website and user-friendly app!
- 7,022,285 Mobile app uses
- 332,077 Website hits
- App use up 429%

Deaf Literacy Center
719 events during COVID-19 pandemic
- 2,970 Classes & events
- 19,770 Total attendance

Pinellas Talking Book Library
56% increase in items loaned during COVID-19 pandemic
-
173,777 Items loaned
-
457 New Patrons

Staff Development Day
“Libraries Light the Way”
- 320 participants

Museum Pass Program
- 4,760 Museum Passes borrowed

3 for Me
-
6,145 children with “3 for Me” cards
-
11,818 total items borrowed

Ukulele Loan Program
- 77 Ukulele Kits
- 310 Loans

The PPLC Facebook page now has 1,669 followers!

21% Increase in electronic items borrowed!

430,022 Database Searches